Global Helpdesk Outsourcing Market 2018: Industry, Sales, Demand, Analysis, Opportunities and Forecast to 2025

 Published: Jul-2018 |  Format: PDF | Qy Research |  Number of pages: 90

<pre>This report studies the global Helpdesk Outsourcing market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Helpdesk Outsourcing market by companies, region, type and end-use industry. Helpdesk outsourcing is the process of the business engaging resources outside the company to manage customer service and technical assistance support for their customers. Outsourcing helps the organization to decrease the operational cost and to reach maximum end users. In 2017, the global Helpdesk Outsourcing market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025. This report focuses on the global top players, covered Qcom Outsourcing ABS ActivSupport CGS 4Results Adaptive AlfaVox Batyckie Centrum Biznesu Business Support Solution Call Center Inter Galatica Market segment by Regions/Countries, this report covers United States Europe China Japan Southeast Asia India Market segment by Type, the product can be split into Outsourcing Level 1 Outsourcing Level 2 Technical Helpdesk Support Services Market segment by Application, split into Automotive Consumer Goods IT Telecommunication Oil & Gas Others The study objectives of this report are: To study and forecast the market size of Helpdesk Outsourcing in global market. To analyze the global key players, SWOT analysis, value and global market share for top players. To define, describe and forecast the market by type, end use and region. To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World. To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks. To identify significant trends and factors driving or inhibiting the market growth. To analyze the opportunities in the market for stakeholders by identifying the high growth segments. To strategically analyze each submarket with respect to individual growth trend and their contribution to the market To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market To strategically profile the key players and comprehensively analyze their growth strategies. In this study, the years considered to estimate the market size of Helpdesk Outsourcing are as follows: History Year: 2013-2017 Base Year: 2017 Estimated Year: 2018 Forecast Year 2018 to 2025 For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered. Key Stakeholders Helpdesk Outsourcing Manufacturers Helpdesk Outsourcing Distributors/Traders/Wholesalers Helpdesk Outsourcing Subcomponent Manufacturers Industry Association Downstream Vendors Available Customizations With the given market data, QYResearch offers customizations according to the company's specific needs. The following customization options are available for the report: Regional and country-level analysis of the Helpdesk Outsourcing market, by end-use. Detailed analysis and profiles of additional market players.</pre>
<pre>Table of Contents Global Helpdesk Outsourcing Market Size, Status and Forecast 2025 1 Industry Overview of Helpdesk Outsourcing 1.1 Helpdesk Outsourcing Market Overview 1.1.1 Helpdesk Outsourcing Product Scope 1.1.2 Market Status and Outlook 1.2 Global Helpdesk Outsourcing Market Size and Analysis by Regions (2013-2018) 1.2.1 United States 1.2.2 Europe 1.2.3 China 1.2.4 Japan 1.2.5 Southeast Asia 1.2.6 India 1.3 Helpdesk Outsourcing Market by Type 1.3.1 Outsourcing Level 1 1.3.2 Outsourcing Level 2 1.3.3 Technical Helpdesk Support Services 1.4 Helpdesk Outsourcing Market by End Users/Application 1.4.1 Automotive 1.4.2 Consumer Goods 1.4.3 IT 1.4.4 Telecommunication 1.4.5 Oil & Gas 1.4.6 Others 2 Global Helpdesk Outsourcing Competition Analysis by Players 2.1 Helpdesk Outsourcing Market Size (Value) by Players (2013-2018) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future 3 Company (Top Players) Profiles 3.1 Qcom Outsourcing 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.2 ABS 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.3 ActivSupport 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.4 CGS 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.5 4Results 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.6 Adaptive 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.7 AlfaVox 3.7.1 Company Profile 3.7.2 Main Business/Business Overview 3.7.3 Products, Services and Solutions 3.7.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.8 Batyckie Centrum Biznesu 3.8.1 Company Profile 3.8.2 Main Business/Business Overview 3.8.3 Products, Services and Solutions 3.8.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.9 Business Support Solution 3.9.1 Company Profile 3.9.2 Main Business/Business Overview 3.9.3 Products, Services and Solutions 3.9.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 3.10 Call Center Inter Galatica 3.10.1 Company Profile 3.10.2 Main Business/Business Overview 3.10.3 Products, Services and Solutions 3.10.4 Helpdesk Outsourcing Revenue (Million USD) (2013-2018) 4 Global Helpdesk Outsourcing Market Size by Type and Application (2013-2018) 4.1 Global Helpdesk Outsourcing Market Size by Type (2013-2018) 4.2 Global Helpdesk Outsourcing Market Size by Application (2013-2018) 4.3 Potential Application of Helpdesk Outsourcing in Future 4.4 Top Consumer/End Users of Helpdesk Outsourcing 5 United States Helpdesk Outsourcing Development Status and Outlook 5.1 United States Helpdesk Outsourcing Market Size (2013-2018) 5.2 United States Helpdesk Outsourcing Market Size and Market Share by Players (2013-2018) 5.3 United States Helpdesk Outsourcing Market Size by Application (2013-2018) 6 Europe Helpdesk Outsourcing Development Status and Outlook 6.1 Europe Helpdesk Outsourcing Market Size (2013-2018) 6.2 Europe Helpdesk Outsourcing Market Size and Market Share by Players (2013-2018) 6.3 Europe Helpdesk Outsourcing Market Size by Application (2013-2018) 7 China Helpdesk Outsourcing Development Status and Outlook 7.1 China Helpdesk Outsourcing Market Size (2013-2018) 7.2 China Helpdesk Outsourcing Market Size and Market Share by Players (2013-2018) 7.3 China Helpdesk Outsourcing Market Size by Application (2013-2018) 8 Japan Helpdesk Outsourcing Development Status and Outlook 8.1 Japan Helpdesk Outsourcing Market Size (2013-2018) 8.2 Japan Helpdesk Outsourcing Market Size and Market Share by Players (2013-2018) 8.3 Japan Helpdesk Outsourcing Market Size by Application (2013-2018) 9 Southeast Asia Helpdesk Outsourcing Development Status and Outlook 9.1 Southeast Asia Helpdesk Outsourcing Market Size (2013-2018) 9.2 Southeast Asia Helpdesk Outsourcing Market Size and Market Share by Players (2013-2018) 9.3 Southeast Asia Helpdesk Outsourcing Market Size by Application (2013-2018) 10 India Helpdesk Outsourcing Development Status and Outlook 10.1 India Helpdesk Outsourcing Market Size (2013-2018) 10.2 India Helpdesk Outsourcing Market Size and Market Share by Players (2013-2018) 10.3 India Helpdesk Outsourcing Market Size by Application (2013-2018) 11 Market Forecast by Regions, Type and Application (2018-2025) 11.1 Global Helpdesk Outsourcing Market Size (Value) by Regions (2018-2025) 11.1.1 United States Helpdesk Outsourcing Revenue and Growth Rate (2018-2025) 11.1.2 Europe Helpdesk Outsourcing Revenue and Growth Rate (2018-2025) 11.1.3 China Helpdesk Outsourcing Revenue and Growth Rate (2018-2025) 11.1.4 Japan Helpdesk Outsourcing Revenue and Growth Rate (2018-2025) 11.1.5 Southeast Asia Helpdesk Outsourcing Revenue and Growth Rate (2018-2025) 11.1.6 India Helpdesk Outsourcing Revenue and Growth Rate (2018-2025) 11.2 Global Helpdesk Outsourcing Market Size (Value) by Type (2018-2025) 11.3 Global Helpdesk Outsourcing Market Size by Application (2018-2025) 12 Helpdesk Outsourcing Market Dynamics 12.1 Helpdesk Outsourcing Market Opportunities 12.2 Helpdesk Outsourcing Challenge and Risk 12.2.1 Competition from Opponents 12.2.2 Downside Risks of Economy 12.3 Helpdesk Outsourcing Market Constraints and Threat 12.3.1 Threat from Substitute 12.3.2 Government Policy 12.3.3 Technology Risks 12.4 Helpdesk Outsourcing Market Driving Force 12.4.1 Growing Demand from Emerging Markets 12.4.2 Potential Application 13 Market Effect Factors Analysis 13.1 Technology Progress/Risk 13.1.1 Substitutes 13.1.2 Technology Progress in Related Industry 13.2 Consumer Needs Trend/Customer Preference 13.3 External Environmental Change 13.3.1 Economic Fluctuations 13.3.2 Other Risk Factors 14 Research Finding/Conclusion 15 Appendix Methodology Analyst Introduction Data Source</pre>
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